Sat. Oct 1st, 2022
Post Date8 September 2022
Sector/FieldPrivate
EducationMaster, Bachelor, MS , MD, PA.
P.G Diploma
Vacancy LocationIslamabad, Pakistan
OrganizationWeb Development SEO
Job IndustryIT Jobs
Job TypeFull Time
NewspaperJang Jobs
ExperienceNot Defined
Last Date07 October 2022
according to the paper ad
ApplyFill the Form Here

Complete Job Details

A company located in Islamabad Expressway near Ghauri Town VIP, Khanna Pul, is seeking a Customer Care Representative with a good command of English grammar.

  1. Keeping a positive, empathetic, and professional attitude toward customers at all times.
  2. Providing prompt responses to customer inquiries.
  3. Communicate with customers in a variety of ways.
  4. Acknowledging customer complaints and resolving them.
  5. Knowing our products well enough to be able to answer questions about them.
  6. Orders, forms, applications, and requests are processed.
  7. Keeping a record of customer interactions, transactions, comments, and complaints.
  8. Communication and coordination with colleagues as necessary.
  9. Provide feedback on the efficiency of the customer service process.
  10. The entry of data in accordance with the requirements.
  11. Provide professional customer support and ensure customer satisfaction.

Requirements for education, experience, and licensing:

  • A degree from a university or college is a plus
  • A working knowledge of Microsoft Office
  • It is preferred that you have previous experience, especially in a particular industry
  • A good command of English is required